Carrier Profile

Comcast Business

Comcast Business provides fiber and cable-based internet solutions with wide availability across their service footprint.

Comcast Business overview

Comcast Business is the commercial division of Comcast Corporation, providing internet, voice, and networking solutions to businesses of all sizes. With availability in 39 states, Comcast Business has one of the largest commercial service footprints in the country, making them a go-to option for many small and mid-size businesses.

Comcast Business offers two distinct tiers of connectivity: their standard Business Internet product (delivered over their HFC cable network) and their Dedicated Internet product (delivered over fiber). The cable-based product offers speeds up to 1.25 Gbps download and is widely available wherever Comcast residential service exists. Their dedicated fiber product provides symmetric speeds up to 100 Gbps with enterprise-grade SLAs.

For businesses that need reliable connectivity without the cost of dedicated fiber, Comcast Business Internet provides a strong middle ground. Their SecurityEdge product adds DNS-level threat protection, and WiFi Pro enables managed wireless for customer-facing locations like retail stores and restaurants.

Key specifications

Technical details and service parameters for Comcast Business.

Speed Range

50 Mbps — 1.25 Gbps (cable) / 100 Gbps (dedicated)

Dedicated: Up to 100 Gbps

Uptime SLA

99.99% uptime on dedicated circuits; best-effort on cable-based service

Coverage

Available in 39 states with strong metro coverage. Comcast Business serves over 2.5 million business customers across their cable and fiber footprint.

Support

24/7 for all business customers

Contract Terms

12-36 month terms; early termination fees apply

Best For

Small to mid-size businesses looking for cost-effective broadband with business-grade support

Services offered

Business Internet (Cable)
Dedicated Fiber Internet
SD-WAN
Voice Solutions
SecurityEdge
WiFi Pro

Who uses Comcast Business?

Comcast Business is typically used by organizations that need small to mid-size businesses looking for cost-effective broadband with business-grade support. Common customer profiles include:

Small businesses and startupsRetail locationsRestaurants and hospitalityProfessional officesMulti-location SMBs

Comcast Business at a glance

Network TypeHFC Cable + Fiber
States Covered39 states
Max Speed (Cable)1.25 Gbps
Uptime SLA (Dedicated)99.99%
Support24/7
Contract Length12-36 months
FAQ

Frequently asked questions about Comcast Business

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